Mental Health Services

Program Description

Provides recovery-oriented care including crisis resolution, assessment, counseling, and access to hospital and residential services for adults experiencing serious mental illness and children with emotional disturbance. Also provides substance use disorder services for adults and youth.

Eligibility

Adults and children experiencing serious mental illness or emotional disturbance. Serves primarily those on Medi-Cal, Medicare or indigent, but all are eligible to request services to determine eligibility.

Application Procedures

Call office during business hours or 800 number nights & weekends.

Nights & Weekends: (800) 900-2075

South Shore: (707) 994-7090

North Shore: (707) 274-9101

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Contact Us

Todd Metcalf
Director

Mailing:
P. O. Box 1024
Lucerne, CA 95458

Clinic Hours: Mon-Fri 8am-5pm (by appointment only)

IF YOU ARE IN CRISIS:
Help is available 24 hours per day, 7 days a week
Call: 1(800) 900-2075

North Shore:
6302 Thirteenth Avenue
Lucerne, CA 95458
(707) 274-9101
Fax: (707) 274-9192

South Shore:
7000-B South Center Drive
Clearlake, CA 95422
(707) 994-7090
Fax: (707) 994-7092 (MH) Fax: (707) 994-7164 (SUDS)

Presumptive Transfer

All presumptive transfer requests can be uploaded by clicking this SECURE link . Communication can be sent to Lake County Behavioral Health's contact [email protected] or by calling (707) 274-9101 and asking to speak with the Managed Care Coordinator.

File a Grievance

Lake County Behavioral Health Services clients have many rights, including the right to report issues about the services they receive.

Click here to download a grievance form. Once the form has been completed, you can upload it by clicking this SECURE link.

Or mail to:
Member Services Resolution Officer
PO Box 1024
Lucerne, CA 95458-1024

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