Contractor Support

The resources below are for contractors working with the AAA program. If you need information you do not see here, please contact us at (707) 995-4652.

Contractor Meeting Calendar
AAA Emergency Action Plan
CDA Security Awareness Training
2021 Federal Poverty Guidelines
AAA Important Dates
California Retail Food Code

Letter of Intent/RFP Documents and Attachments


RFP #20-02 Extended
Request for Proposal 20-01
Request for Proposal 20-02

AAA Policies & Procedures

01-001 AAA Director Fiscal Authority
01-002 Sanction Policy and Appeals Procedure for Contractors
01-003 Nutrition Services Standards
01-004 Grievance or Complaint Against Ombudsman Program-External01-005 Staff and Field LTC Ombudsman Grievance Procedure-Internal
01-006 Contractor Complaint Process
01-007 Confidentiality
01-009 Findings Follow-up Process
01-010 Contract Monitoring
01-011Volunteer Participation

01-012 Conflict of Interest for Long-Term Care Ombudsman Program
01-013 Request for Proposal

Program Forms

AAA 101 I&A and Outreach Log
AAA 110 ENP Client Intake Form
AAA 111 HDM Assessment Form
AAA 111 HDM Assessment Instructions
AAA 112 HDM Reassessment Form
AAA 113A Alzheimer's Day Care Intake Form
AAA 201 ENP Contractor Annual Staff Training Plan
AAA 202 ENP Staff Training Tracking
AAA 203 ENP Staff Training Evaluation

Fiscal Forms

Instructions for Provider Cost Allocation Plan
Provider Cost Allocation Plan TEMPLATE

Q Data Entry Procedures

Q103 - Finding Missing Data in Q Q105 - Data Reporting - Alzheimer's Day Care Services
Q106 - I&A-Outreach Program
Nutrition Contractor Data Reporting Manual